Most television reception difficulties are caused by problems with antennas, equipment or installation, and can often be easily resolved.

If you can receive all other ABC channels except ABC HD, the most likely cause is your television or set top box is not compatible with high definition broadcasts in MPEG-4. Newer televisions have this capability, but if you are currently unable to watch ABC HD don’t worry – there is no exclusive content on ABC HD. ABC HD is a superior picture quality of the main channel.

Please see our dedicated page about Closed Captions.

Temporarily, you may consider watching ABC over the Internet: iview offers a live broadcast of all ABC TV channels (only available within Australia).

For a longer-term solution, you may be eligible for Viewer Access Satellite Television (VAST).

CitizenACMA - TV Reception (ACMA)

ABC Television Guide & Program Information

Closed captions are text descriptions of the speech, music and sound effects of a TV program. Visit our closed caption information page for access advice and troubleshooting.

Find out what you can do if you are experiencing repeated problems receiving any television channel.

Viewer Access Satellite Television (VAST) provides both ABC television and radio services to ABC audiences who are unable to receive digital television from terrestrial broadcasts.

Help is available via this contact form (monitored 7 days a week)

or call ABC Audience Support (Monday to Friday 8am – 8pm Sydney time) on 139 994